Troubleshooting common issues
You may run into known issues when using policies. We’ve put together this page to help you diagnose and fix common issues.
Windows Server missing dependency
If you try to load or create a policy you might see the following error “The Compliance Policy engine failed to load. There may be missing dependencies on the machine hosting Octopus Server.”.
If your host machine is running Windows Server then you are missing the Visual C++ Redistributable. To resolve this error you need to install the latest redistributable version for your machine, see Visual C++ dependency for more information.
Help us continuously improve
Please let us know if you have any feedback about this page.
Page updated on Tuesday, November 25, 2025