Octopus Deploy Help & Support
Start here
New to Octopus? Our getting started guide is the place to go. The tutorial will give you an overview of what Octopus is, how it works, and will guide you through your first deployment.
Contact
If you want to enquire about purchasing, renewing or upgrading your Octopus license, please contact our sales and customer success team. Otherwise for specific issues about the product you can contact our support team.
Email our sales team
Email our customer success team
Email our support team
Should you wish to call our sales team, please phone +1 512-823-0256.
Watch
See videos of our community presentations, recorded webinars, and Will it Deploy? series, where we try and automate common deployment scenarios.
YouTube channel
Read
Comprehensive and easily accessible documentation is available for Octopus. If you're getting started and are not sure how something should work, this is where to start.
Documentation
Ask
Our support forum is the best place to ask questions or report problems that you run into when using Octopus Deploy. The Community Slack is a great place to discuss tips and tricks and solve problems with the help of other Octopus Deploy users. While our team can often be found there joining the conversation, for specific issues you should contact us via email or the forum so we can make sure we respond in a timely manner.
Support forum
Join the Community Slack
License
Need to upgrade between editions, or renew your license? Use our upgrade and renewal form or contact our sales team. To buy a new license or request a quote, see our pricing page.
Security
Have a security vulnerability to report, or just want to know more about our Security Disclosure Policy?
Suggest
Have a brilliant feature suggestion? Share it with us on our UserVoice site so everyone can vote on it! Don't forget to check our roadmap too.
Media Enquiries
If you are from the media and want to get in touch, please contact our PR team at octopus@prgroup.com.