Octopus Deploy Help & Support


New to Octopus? Our getting started guide is the place to go. The tutorial will give you an overview of what Octopus is, how it works, and will guide you through your first deployment.


We've put together a range of videos covering everything from setting up Octopus and Tentacles, through to deploying ASP.NET applications and Windows services, and integrating with TeamCity and TFS. Each video is just a few minutes long and will show you exactly how to make Octopus work.

We've also got videos of community presentations, recorded webinars, and our new Will it Deploy? series, where we try and automate common deployment scenarios.

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Comprehensive and easily accessible documentation is available for Octopus. If you're getting started and are not sure how something should work, this is your friend.

Documentation Documentation

Also, check out our library for hundreds of community contributed step templates to help you automate your deployments without custom scripting.


Our support forum is the best place to ask questions or report problems that you run into when using Octopus Deploy. Your posts are public by default, however they can be marked as private on request. Our team monitor the support forum and support mailbox daily.

The Community Slack is a great place to discuss tips and tricks and solve problems with the help of other Octopus Deploy users. While our team can often be found there joining the conversation, for specific issues you should contact us via email or the forum so we can make sure we respond in a timely manner.

Forum Support forum Email Email our support team Slack icon Join the Community Slack


Our customer advisory team is a new team we created to help ensure you are successful using Octopus Deploy. There are here to help answer the "how do I" questions with Octopus Deploy. Be it build server integration, multi-tenancy, database deployments, advice on best practices, or how to deploy to Windows, Linux, Kubernetes, AWS, or Azure; our solutions architects are here to help you.

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Customer Success

Our customer success team is available to help you succeed with Octopus Deploy and achieve your continuous deployment goals. Our Octopus solutions architects can help you simplify your complex deployments and answer your integration questions.

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Need to upgrade between editions, or renew your license? Use our upgrade and renewal form.

To buy a new license or request a quote, see our pricing page.

If you need to enquire about purchasing, renewing or upgrading your Octopus license, please contact our sales team.

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Have a security vulnerability to report, or just want to know more about our Security Disclosure Policy?


Have a brilliant feature suggestion? Share it with us on our UserVoice site so everyone can vote on it! Don't forget to check our roadmap too.


Need help with a proof of concept, or help with a larger project? We can recommend some amazing partners in your area that would be happy to help.

Media Enquiries

If you are from the media and want to get in touch, please contact our PR team at octopus@prgroup.com.