Octopus Deploy help and support
Start here
New to Octopus? Our getting started guide is the place to go. The tutorial will give you an overview of what Octopus is, how it works, and will guide you through your first deployment.
Contact
If you want to enquire about purchasing, renewing or upgrading your Octopus license, please contact our Sales team. Otherwise for specific issues about the product you can contact our support team.
Email our sales team Email our support team
Should you wish to call our sales team, please phone +1 512-823-0256.
Priority Support
Priority Support is available as an addition to your Octopus Enterprise license. For more information on what is included, please see our Priority Support page.
Watch
See videos of our community presentations, recorded webinars, and Will it Deploy? series, where we try and automate common deployment scenarios.
Read
Comprehensive and easily accessible documentation is available for Octopus. If you're getting started and are not sure how something should work, this is where to start.
Ask
As of September 30th, 2023, our support forum has been closed. However, it remains accessible in read-only mode for historical reference. Moving forward, our Community Slack is the go-to place for discussions, tips, and collaborative problem-solving among Octopus Deploy users.
For customers with a paid license, or if you're currently trialing Octopus, reach out for support at support@octopus.com.
License
Need to upgrade between editions, or renew your license? Use our upgrade and renewal form or contact our sales team. To buy a new license or request a quote, see our pricing page.
Security
Have a security vulnerability to report, or just want to know more about our Security Disclosure Policy?
Suggest
Can we make Octopus Deploy work better for you? Please look at our roadmap to see what we are working on. If something is missing, share your product feedback to let us know how we can help you have happy deployments.
Media Enquiries
If you are from the media and want to get in touch, please contact our Marketing team at marketing@octopus.com.