Octopus Deploy help and support

Start here

New to Octopus? Our getting started guide is the place to go. The tutorial will give you an overview of what Octopus is, how it works, and will guide you through your first deployment.


If you want to enquire about purchasing, renewing or upgrading your Octopus license, please contact our sales and customer success team. Otherwise for specific issues about the product you can contact our support team.

Email Email our sales team Email Email our customer success team Email Email our support team

Should you wish to call our sales team, please phone +1 512-823-0256.


See videos of our community presentations, recorded webinars, and Will it Deploy? series, where we try and automate common deployment scenarios.

Play YouTube channel


Comprehensive and easily accessible documentation is available for Octopus. If you're getting started and are not sure how something should work, this is where to start.

Documentation Documentation


Our support forum is the best place to ask questions or report problems that you run into when using Octopus Deploy. The Community Slack is a great place to discuss tips and tricks and solve problems with the help of other Octopus Deploy users. While our team can often be found there joining the conversation, for specific issues you should contact us via email or the forum so we can make sure we respond in a timely manner.

Forum Support forum Slack icon Join the Community Slack


Need to upgrade between editions, or renew your license? Use our upgrade and renewal form or contact our sales team. To buy a new license or request a quote, see our pricing page.


Have a security vulnerability to report, or just want to know more about our Security Disclosure Policy?


Can we make Octopus Deploy work better for you? Please look at our roadmap to see what we are working on. If something is missing, share your product feedback to let us know how we can help you have happy deployments.

Media Enquiries

If you are from the media and want to get in touch, please contact our Marketing team at marketing@octopus.com.