All case studies / DriveCentric
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DriveCentric doubled its annual deployments with Octopus Cloud
About DriveCentric
DriveCentric, based in Missouri, United States, is a leading provider of Customer Relationship Management (CRM), Artificial Intelligence (AI), and conversational engagement tools for the automotive industry. Its software provides innovative capabilities to automate dealership processes and to provide an exceptional customer experience. Widely regarded as an industry leader, DriveCentric has many product awards to its credit, including the prestigious AWA Vanguard Award and Driving Sales Dealer Satisfaction Award for CRM sales.
DriveCentric operates in an industry where digital experiences are becoming increasingly critical. Its CRM technology is at the forefront of improving these experiences, allowing dealers to enhance engagement, reduce sales cycles, and increase growth.
Challenges
DriveCentric needed faster, more reliable deployments
Leading up to implementing Octopus Deploy in 2018, DriveCentric's deployment processes, while effective, were time-consuming and tedious. The company’s goal was to modernize and automate its CI/CD pipelines, while providing faster and more reliable deployments.
DriveCentric supports a variety of workloads such as web applications, Windows services, containerized services, and AWS Lambdas, each with unique requirements and challenges.
With a relentless focus on innovation, the DriveCentric team sought a robust solution to increase automation, reduce deployment risk, and deliver value faster to its customers.
Having Octopus in our GitHub pipeline is critical. It allows us to use the CLI to create our releases directly from GitHub. Without this in place, what we do would not be possible.
Solution
Automation lets teams focus on high-impact improvements
Thanks to Octopus Deploy, DriveCentric implemented automated deployments across its entire portfolio of applications and services, reducing time spent on deployments and enabling teams to focus on other high-impact areas.
Whereas deployments were once manual, the DevOps team now deploys exclusively with Octopus. This has resulted in:
- Consistent and repeatable processes
- Lifecycles being maintained
- Visibility into deployed versions
- Quality gates for process compliance
Two years ago, DriveCentric began migrating its build server from Jenkins to GitHub Actions for better integration with GitHub. By this stage, DriveCentric was already using Octopus, so the team used the Octopus CLI actions to manage deployments in their workflows.
When we first switched to GitHub Actions, we didn’t have the automation for Octopus in place. We discovered that a big part of our deployment process was manually clicking through all of the releases, which took over 20 minutes. The addition of the Octopus CLI in GitHub Actions has been a huge time saver.
DriveCentric's CI/CD pipeline
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Value
How Octopus supports DriveCentric's growth
Fast, reliable, automated deployments
Octopus has reduced errors and deployment time for DriveCentric by introducing an automated, repeatable deployment process. DriveCentric’s DevOps team has experienced a nearly flawless success rate with Octopus deployments.
Continuous Delivery that scales
Automating deployments through Octopus has allowed DriveCentric to scale the frequency of its deployments. DriveCentric successfully released to production nearly 500 times in 2021, doubling the number of releases compared to the previous year, and is on track to exceed 500 production releases in 2022.
More efficient and effective software pipeline
Combining Octopus with GitHub Actions has also streamlined DriveCentric’s pipeline. The team harnesses the power of Octopus in their GitHub workflows to ensure rapid deployment creation and high reliability when deploying.
Using Octopus and GitHub Actions, we successfully released to Production nearly 500 times in 2021, doubling the number of releases compared to the previous year.