Solutions Engineer

220 - Solutions Engineering
Remote (within USA)
Octopus Deploy sets the standard for Continuous Delivery, empowering software teams to deliver value in an agile way. Over 4,000 organizations globally –  including Ubisoft, ASOS, Xero, Stack Overflow, NASA, and Disney – rely on our Continuous Delivery, GitOps, and release orchestration solutions. 

Founded in Australia in 2012, our team of over 300 Octonauts now spans the globe. We combine high growth and big ambitions with a sustainable, balanced working environment. Our revenue has grown consistently between 30–50% every year for the past 8 years, and we’ve been profitable for 10 out of the past 11 years. Octopus now provides the industry's most comprehensive Continuous Delivery solution for organizations operating at scale.

We’ve been remote-first since 2015 and work with an uncommon level of transparency. You can read our public handbook to learn how we work. We have a transparent approach to compensation that ensures people doing the same work with the same skill get paid the same, with well-defined career pathways. We foster a supportive, collaborative, and high-trust environment. We leave our job titles at the door and focus on doing what’s best for our customers and team. Our leaders never shy away from answering the tough questions at our all-hands calls or in 1:1s. We conduct interviews and onboarding virtually as part of being a remote-first company. 

An Octopus Deploy Solutions Engineer is responsible for working with their accounts and customers as their trusted advisor on their technical journey with continuous delivery (CD) at scale—from answering their technical questions and discovering their technical challenges, to demonstrating and proving the value of Octopus Deploy.
You will partner with account executives to help your accounts and customers solve their CD challenges.  You will also interact with functional departments like Marketing and Engineering to help ensure Octopus Deploy continues to lead solving CD at scale.

To help our teams work together effectively, this remote position requires you to be located in the United States.

What You'll Do:

  • Working where you work best, perhaps in a home office and atmosphere designed by you, videoconferencing with colleagues and customers.
  • Building or updating technical assets like Octopus Deploy projects that deploy applications to Tomcat on EC2 instances or containerized applications to a Kubernetes cluster using Helm.
  • Working with your account team to discover the technical challenges and business goals of an account, and preparing a demo to showcase the value of Octopus Deploy and how it address their challenges and goals.
  • Delivering a demo for and discussing the technical questions of a prospective customer.
  • Providing guidance to a prospective customer conducting a Proof of Value with Octopus Deploy.
  • Educating customers on the value of Octopus Deploy by developer blogs and guides, delivering talks and webinars, and attending events to evangelize Octopus Deploy.

Your Background:

  • You are a personable, polite, and positive person.
  • You have a mix of technical skills and expertise—e.g.: development, release management, operations, infrastructure automation, cloud-native technologies
  • You have experience with Continuous Integration and Continuous Delivery (CI/CD), and have configured and used CI/CD tools.
  • You are comfortable communicating with customers, carrying technical conversations, and delivering compelling value-based demos.
  • You like to lean in and learn the latest technologies.
Octopus has an internally open and transparent system for compensation. Any Octonaut can view the compensation for any role at any level. This ensures people doing the same work with the same skill get paid the same. 
The compensation for this role is:
Level 3
Maturing: $150,000 annual + variable (OTE $200,000)
Performing: $160,000 annual + variable (OTE $214,000)


Benefits include a minimum of 25 days annual leave, up to 10 days of paid sick and carers leave, 12 weeks of fully paid parental leave with flexible return options, generous health care (100% individuals, 75% dependents), dental and vision, 401K matching, and stock options. Learn more. 

Interview Process
Below is the interview process you can expect for this role. We know interviewing can seem daunting, but rest assured we designed our interview process to move quickly while still getting you all the information you need.

👋🏼Initial chat [30 min]
Talent acquisition screen: Meet with your Talent Acquisition team and get a feel for what it would be like to be an Octonaut!

🧑‍💻 Hiring Manager chat [45–60 min]
Hiring manager chat: Meet the hiring manager. This is a great opportunity to get to know each other. You should expect the hiring manager to ask questions about your professional background and goals. We welcome any questions you may have for us!

👥Team Member Technical chat [45–60 min]
Team member technical chat: Meet your SE peers and revenue partners.  We’ll discuss your technical talents and your experience working with customers.  By the end of this call, you should have a great idea of what it’s like to work at Octopus, and we should also have a great idea of what it would be like to have you on the team!

 💻 Technical Panel presentation [60-90 min]
Final round chat: In this final round call, you meet cross-functional team members. You can expect a mix of leaders and individual contributors to join the chat. Show off your demo and presentation skills.  Prepare and present a technical demo and discussion that highlights the value of how a technical solution solves a problem.  We will give you some guidance on scenarios and expectations. By the end of this call, you should have a great idea of what it’s like to work at Octopus. We should also have a great idea of what it would be like to have you on the team! We’ll ask any final questions and encourage you to do the same.



Our public employee handbook is the best place to learn more about life at Octopus. It includes our values, how we structure teams, career progression, leave and benefits, and much more. 

If you're enthusiastic about this position, even if you don’t meet all the criteria above, we wholeheartedly encourage you to submit your application. Our talent team is in-house, and we recognize that every individual brings something unique. We take the time to review every application and consider how you might add to the team. 

We know your time is precious. If you apply, we promise to update you at least once per week about the status of your application and to give you clear expectations for each step in the journey. 


Important Notice About Recruitment Scams
Please be aware that individuals and organizations may attempt to scam job seekers by offering fraudulent employment opportunities under the name of Octopus Deploy or Codefresh by Octopus Deploy. These scams may involve fake job postings, unsolicited emails, text messages, or other communications claiming to be from our recruiters or hiring managers.

Octopus Deploy will never:
• Ask for sensitive personal information, such as credit card details, bank account numbers, or other financial information during the recruitment process.
• Request payment, fees, or purchases from job seekers.
• Send checks for equipment purchases prior to employment.

Official Communication Channels:
All communication from Octopus Deploy recruiters or hiring managers will come from official email addresses ending in @octopus.com. If you receive messages from other domains (e.g., name.sr.octopus.com or generic addresses like @yahoo.com), these are not from Octopus Deploy.
If you are unsure about the authenticity of a communication claiming to be from Octopus Deploy, do not provide any personal or financial information and contact us immediately at recruitment@octopus.com.

Reporting Fraud
If you believe you have been a victim of a recruitment scam, please report it to the appropriate authorities:
New Zealand: NetSafe

Signs of a Recruitment Scam
Be vigilant about the following red flags:
• The sender uses email domains that do not end in @octopus.com (e.g., name.sr.octopus.com or generic addresses like @yahoo.com or @hotmail.com).
• Poor spelling and grammar in emails or official-looking documents.
• Requests for payment, financial details, or fees to proceed in the hiring process.
• Receiving a check and being asked to deposit it for equipment purchases before employment.
• Contacting you through informal channels such as WhatsApp, particularly in the United States.
• Pressure to act quickly or threats of losing the opportunity if immediate action is not taken.

We take fraudulent activities seriously and are committed to ensuring the integrity of our hiring process. Thank you for helping us protect our community and future Octonauts!



[Note to Search Firms/Agencies]
Octopus Deploy does not compensate search firms for unsolicited assistance unless they have a written search agreement with Octopus Deploy and the requisition is position-specific. Any resumes, curriculum vitae and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Octopus Deploy will be deemed the sole property of Octopus Deploy and no fee will be paid in the event the candidate is hired by Octopus Deploy.

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Why Octopus Deploy

If you join Octopus, you’ll be joining a high trust, remote-first team that helps over 150,000 people around the world to deliver working software to production.

We’ve been around since 2012 and we’re used by over 25,000 companies, including ASOS, Xero, StackOverflow, NASA and Disney.

Growing, sustainable company

We’re profitable and long-term oriented. And yet we’re growing quickly. It’s a unique opportunity to join a growing company without all the craziness. With that growth comes all kinds of opportunities for career progression and professional and personal development.

What to expect

What’s it really like here? We’ve made our internal handbook public, so you can see for yourself. It will answer many of the questions you might have.

Read our Handbook

Benefits & perks

Impact

Trust and autonomy to do the best work of your life, in work that makes a meaningful difference.

Competitive salary

Along with a pro-active salary review and feedback system.
Learn more.

Opportunities

As we grow, new opportunities to learn, advance and contribute are continuously opening.

Laptop & home office

Choose your own laptop and home office program.
Learn more.

Health & dental

Excellent health care, dental and vision.
(US only)

Retirement

Generous 401K / pension retirement plan matching.
(US & UK only)

Work/life harmony

No crazy hours or arbitrary deadlines.

Parental Leave

Paid parental leave for primary & secondary carers.

Don’t see a role you’re interested in?

If you share our core values but none of the roles above seem quite right, but you think you can bring something unique that might help, we’d love to hear from you. Just talk to us.