You might be wondering...
Are there any differences between Cloud and Self-Hosted?
Self-hosted and Cloud Octopus are largely the same product with the exception that Octopus Cloud is managed, monitored, backed up, and automatically upgraded for you, by our team.
There are some configuration and and diagnostic functions that differ from the self-hosted product, such as, disabling specific items that relate to the provisioning and management of the cloud server itself. The pricing model and inclusions are also slightly different.
How is Octopus Cloud billed?
After your 30-day trial, you'll be billed every month based on the number of user accounts in your Octopus instance. You're billed each month on the same day of the month as the day your trial expires. You can set a limit on the maximum number of users that can be added to your instance, to prevent accidentally going past your budget.
Before the end of your trial, we'll email you to remind you to enter your payment details. We accept credit card or PayPal.
What is counted as a “user”?
A user is anyone who has an Octopus user account within your cloud instance including service accounts. It doesn’t include our system “octoadmin” account, or any Octopus engineer accounts who may have jumped in to help support you.
Do you support annual billing?
Yes, for instances with a monthly renewal of $1,000 of more. Contact us to arrange a quote for annual billing.
Where is Octopus Cloud hosted?
Octopus Cloud is hosted in Oregon, USA. We have plans to bring more regions online as demand for instances grows. If you want to request a region, please contact us.
What other limits apply?
You're limited to 5 concurrent deployments at any one time. If you need to increase this amount, please contact us.
Use of Octopus Cloud is also subject to our acceptable usage policy.
Is there a limit on the number of projects or deployment targets (e.g. machines)?
No, there aren’t any limits on the number of projects or machines (deployment targets). Octopus Cloud licensing controls the number of active users you can have, but there aren’t any other limits. That said, we do have an acceptable usage policy that applies and we try to be as fair as possible.
Can I migrate from Self-Hosted to Cloud?
A migration tool is in the works and will be released in early 2019. This will help you seamlessly transition your existing self-hosted projects and configuration to a new cloud instance. However, in the early stages of release, any project will need to be set up from scratch, or imported using our command line tooling.
What if I decide to cancel?
You can cancel your Octopus subscription at any time and we will give you the ability to retrieve a database backup of your Octopus instance before terminating your account.