Troubleshooting AWS transport level errors
Information subject to change
The information on this page is to be considered incomplete and relies heavily on external links that are subject to change. We will endeavor as much as possible to keep these links and issues up to date.
Traffic on non-standard ports
When Octopus is hosted on an AWS instance it can appear that some requests are coming in on non-standard ports even if custom bindings have not been set. You may see reports like the below appearing on your WAF firewall:
Unhandled error on request: http://my.octopus.com:8080/api/progression/Projects-1 123456789fe145449dc66ef65f1386cd by ...
This issue has been reported as resolved previously by disabling TCP offloading.
Need support? We're here to help.